Frequently Asked Questions
Q?How do I order?
Q?How do I pay for the feeds?
A.We accept payments by check, wire/ACH, Visa, Mastercard and AMEX.
Q?How long does it take to connect the feeds?
A.Unless your order occurs on weekends, we can connect you on the same day.
Q?Can I include the feeds in multiple sites?
A.Absolutely! We calculate our pricing according to the total membership of all the sites where the content is deployed. All sites need to be registered to the same company.
Q?What happens if my member numbers increase or decrease?
A.We measure the use of the content and will work with you if necessary to identify any changes in its consumption levels.
Q?How often do you add update the feeds?
A.It varies - some feeds update twice weekly, other weekly or every 2 weeks.
Q?How do I know the content is legal?
A.Studios who work with Hard Gay Feeds are 18 U.S.C 2257 compliant. See the 2257 Info page for Custodian of Records information.
Q?Is there any advertising included in the video service?
A.None
Q?What sort of video streaming is used?
A.We're proud of the fabulous quality of our high-resolution, MP4 video streaming.
Q?I've forgotten my Username/Password, what can I do?
A.Email us at [email protected], and give us as many details as you can remember and we will assist you.